Policies
How FlowCraft Plumbing uses cookies on our website
This Cookie Policy explains how FlowCraft Plumbing uses cookies and similar technologies when you visit our website or interact with online services related to professional plumbing in Wellington, New Zealand. FlowCraft Plumbing is located at 103 Lambton Quay, Wellington Central, Wellington 6011, New Zealand. Questions about cookies may be sent to [email protected] or directed by telephone to +64275353892. This Policy should be read together with our Privacy Notice and Terms of Use. By continuing to use our website after being informed about cookies, where consent is not otherwise required, you acknowledge our use of cookies as described here. Where consent is required by applicable law, we will seek that consent before placing non-essential cookies. Cookies help us deliver a smoother experience for customers browsing services, tips, offers, and booking information. They are small text files stored on your device. Similar technologies may include pixels, local storage, and session identifiers that support form persistence and performance measurement. This Policy describes categories of cookies, why we use them, and how you can manage preferences while still using the FlowCraft Plumbing website.
Strictly necessary cookies enable core functions such as page navigation, secure form submission for quotes and bookings, remembering items or preferences placed during a session, and load balancing. Without these cookies, parts of the site may not work reliably. Performance and analytics cookies help us understand how visitors move through Services, About, Tips, and Offers pages, which repair topics attract attention, and where technical issues appear. Insights are typically aggregated so we can improve layout, search relevance, and mobile usability for Wellington homeowners and property managers. Functionality cookies remember choices such as recently viewed service categories or newsletter banner dismissal so you do not see the same prompt repeatedly. Advertising or social cookies, if enabled with consent where required, may help measure campaign effectiveness for seasonal maintenance reminders and limited offers. We aim to limit advertising technologies to what is useful for reaching people who need plumbing help. Session cookies expire when you close your browser. Persistent cookies remain for a defined period or until you delete them. First-party cookies are set by FlowCraft Plumbing. Third-party cookies may be set by providers that support payments, analytics, maps, or embedded content on our behalf.
Cookies allow your selected enquiry details to remain available as you compare services, help booking forms remember steps you already completed, and reduce friction when you return to finish a quote request. Analytics cookies show whether visitors find leak and drain guidance useful or whether service pages need clearer photographs and descriptions. Security-related cookies can support fraud detection patterns that protect both customers and FlowCraft Plumbing. Preference cookies keep the interface consistent with choices you made earlier in a visit. When we run limited offers or high-demand booking periods, cookies may help us manage traffic spikes and maintain site stability. None of these purposes require you to share more personal details than necessary, and cookie data is often technical rather than directly identifying. Where cookie data is combined with booking information, our Privacy Notice explains the broader processing. We review vendor settings periodically to confirm that cookie lifetimes and purposes remain aligned with a professional service website.
Most browsers let you block or delete cookies through settings menus. You can usually choose to refuse third-party cookies, clear existing cookies, or receive alerts before a cookie is stored. If you disable strictly necessary cookies, you may be unable to complete booking forms or stay signed in to any customer portal we may offer. For non-essential cookies, you may withdraw consent where a consent tool is presented, or adjust browser controls. Device-level advertising settings on mobile operating systems may also limit certain identifiers. Clearing cookies removes stored preferences, so you may need to reselect options on a later visit. If multiple people share a device, browser cookie settings affect all users of that browser profile. Enterprise or school devices may enforce additional cookie restrictions outside our control. If you have questions about a particular cookie listed in your browser developer tools and how it relates to our plumbing website, contact [email protected] and we will explain the purpose in plain language where we can identify it.
Some cookies are placed by companies that help FlowCraft Plumbing process payments, deliver emails, analyse traffic, or display maps and media. Those companies process information according to their own technologies and our contractual instructions. We encourage you to review browser privacy features and to contact us if you need help understanding how cookies support the FlowCraft Plumbing site. We do not use cookies to make solely automated decisions that produce legal effects about you without human involvement in ordinary service or booking contexts. FlowCraft Plumbing may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate our website. When we make material changes, we will update the description of our practices in this Policy. Continued use of the website after changes take effect, subject to any consent requirements, constitutes acknowledgment of the updated Cookie Policy. If you have questions about how FlowCraft Plumbing uses cookies or how cookie-related data connects to your enquiries or appointments, contact us by email at [email protected], by telephone at +64275353892, or by mail at FlowCraft Plumbing, 103 Lambton Quay, Wellington Central, Wellington 6011, New Zealand. We are committed to transparency about technologies that support a secure and convenient experience for customers while respecting your choices to the extent required by law and practical browser controls.
